{"id":6196,"date":"2022-09-29T13:54:30","date_gmt":"2022-09-29T11:54:30","guid":{"rendered":"https:\/\/talisne.com\/foire-aux-questions\/"},"modified":"2026-03-01T18:16:49","modified_gmt":"2026-03-01T17:16:49","slug":"foire-aux-questions","status":"publish","type":"page","link":"https:\/\/talisne.com\/fr\/foire-aux-questions\/","title":{"rendered":"Foire aux questions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6196\" class=\"elementor elementor-6196 elementor-1425\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fecb9a3 elementor-section-full_width qodef-elementor-content-grid elementor-section-height-default elementor-section-height-default\" data-id=\"fecb9a3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-60d94e4\" data-id=\"60d94e4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0966924 elementor-widget elementor-widget-corsen_core_accordion\" data-id=\"0966924\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"corsen_core_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"qodef-shortcode qodef-m qodef-accordion clear qodef-behavior--accordion qodef-layout--simple\">\n\t<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">Les collections sont-elles limit\u00e9es ?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--plus\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"23\" viewBox=\"0 0 24 24\">\n                <g data-name=\"Group 1077\" transform=\"translate(0.087 0.087)\">\n                    <g data-name=\"Rectangle 571\" transform=\"translate(-0.087 -0.087)\" fill=\"#fff\" stroke=\"#000\" stroke-width=\"1\">\n                        <rect width=\"24\" height=\"24\" stroke=\"none\"\/>\n                        <rect x=\"0.5\" y=\"0.5\" width=\"23\" height=\"23\" fill=\"none\"\/>\n                    <\/g>\n                    <path d=\"M0,4.535,4.047,0,8.094,4.535\" transform=\"translate(7.866 9.646)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1\"\/>\n                <\/g>\n            <\/svg>\n        <\/span>\n\t\t<span class=\"qodef-icon--minus\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"23\" viewBox=\"0 0 24 24\">\n             <g transform=\"translate(0.087 0.087)\">\n                 <g transform=\"translate(-0.087 -0.087)\" fill=\"#fff\" stroke=\"#000\" stroke-width=\"1\">\n                    <rect width=\"24\" height=\"24\" stroke=\"none\"\/>\n                    <rect x=\"0.5\" y=\"0.5\" width=\"23\" height=\"23\" fill=\"none\"\/>\n                    <\/g>\n                    <path d=\"M0,4.535,4.047,0,8.094,4.535\" transform=\"translate(16 14) rotate(180)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1\"\/>\n                <\/g>\n            <\/svg>\n        <\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Oui, toutes nos collections sont limit\u00e9es et exclusives afin de pr\u00e9server l'originalit\u00e9 et l'exclusivit\u00e9 de chaque pi\u00e8ce.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">O\u00f9 sont fabriqu\u00e9s les manteaux ?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--plus\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"23\" viewBox=\"0 0 24 24\">\n                <g data-name=\"Group 1077\" transform=\"translate(0.087 0.087)\">\n                    <g data-name=\"Rectangle 571\" transform=\"translate(-0.087 -0.087)\" fill=\"#fff\" stroke=\"#000\" stroke-width=\"1\">\n                        <rect width=\"24\" height=\"24\" stroke=\"none\"\/>\n                        <rect x=\"0.5\" y=\"0.5\" width=\"23\" height=\"23\" fill=\"none\"\/>\n                    <\/g>\n                    <path d=\"M0,4.535,4.047,0,8.094,4.535\" transform=\"translate(7.866 9.646)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1\"\/>\n                <\/g>\n            <\/svg>\n        <\/span>\n\t\t<span class=\"qodef-icon--minus\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"23\" viewBox=\"0 0 24 24\">\n             <g transform=\"translate(0.087 0.087)\">\n                 <g transform=\"translate(-0.087 -0.087)\" fill=\"#fff\" stroke=\"#000\" stroke-width=\"1\">\n                    <rect width=\"24\" height=\"24\" stroke=\"none\"\/>\n                    <rect x=\"0.5\" y=\"0.5\" width=\"23\" height=\"23\" fill=\"none\"\/>\n                    <\/g>\n                    <path d=\"M0,4.535,4.047,0,8.094,4.535\" transform=\"translate(16 14) rotate(180)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1\"\/>\n                <\/g>\n            <\/svg>\n        <\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Tous nos manteaux sont con\u00e7us, coup\u00e9s et confectionn\u00e9s \u00e0 la main dans notre propre atelier \u00e0 Tarragone.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">Puis-je acheter en ligne ?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--plus\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"23\" viewBox=\"0 0 24 24\">\n                <g data-name=\"Group 1077\" transform=\"translate(0.087 0.087)\">\n                    <g data-name=\"Rectangle 571\" transform=\"translate(-0.087 -0.087)\" fill=\"#fff\" stroke=\"#000\" stroke-width=\"1\">\n                        <rect width=\"24\" height=\"24\" stroke=\"none\"\/>\n                        <rect x=\"0.5\" y=\"0.5\" width=\"23\" height=\"23\" fill=\"none\"\/>\n                    <\/g>\n                    <path d=\"M0,4.535,4.047,0,8.094,4.535\" transform=\"translate(7.866 9.646)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1\"\/>\n                <\/g>\n            <\/svg>\n        <\/span>\n\t\t<span class=\"qodef-icon--minus\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"23\" viewBox=\"0 0 24 24\">\n             <g transform=\"translate(0.087 0.087)\">\n                 <g transform=\"translate(-0.087 -0.087)\" fill=\"#fff\" stroke=\"#000\" stroke-width=\"1\">\n                    <rect width=\"24\" height=\"24\" stroke=\"none\"\/>\n                    <rect x=\"0.5\" y=\"0.5\" width=\"23\" height=\"23\" fill=\"none\"\/>\n                    <\/g>\n                    <path d=\"M0,4.535,4.047,0,8.094,4.535\" transform=\"translate(16 14) rotate(180)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1\"\/>\n                <\/g>\n            <\/svg>\n        <\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Oui, nous proposons la vente directe en ligne. Vous pouvez \u00e9galement nous contacter pour visiter notre showroom ou pour des demandes et commandes personnalis\u00e9es.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">Comment entretenir mon manteau Talisne ?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--plus\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"23\" viewBox=\"0 0 24 24\">\n                <g data-name=\"Group 1077\" transform=\"translate(0.087 0.087)\">\n                    <g data-name=\"Rectangle 571\" transform=\"translate(-0.087 -0.087)\" fill=\"#fff\" stroke=\"#000\" stroke-width=\"1\">\n                        <rect width=\"24\" height=\"24\" stroke=\"none\"\/>\n                        <rect x=\"0.5\" y=\"0.5\" width=\"23\" height=\"23\" fill=\"none\"\/>\n                    <\/g>\n                    <path d=\"M0,4.535,4.047,0,8.094,4.535\" transform=\"translate(7.866 9.646)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1\"\/>\n                <\/g>\n            <\/svg>\n        <\/span>\n\t\t<span class=\"qodef-icon--minus\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"23\" viewBox=\"0 0 24 24\">\n             <g transform=\"translate(0.087 0.087)\">\n                 <g transform=\"translate(-0.087 -0.087)\" fill=\"#fff\" stroke=\"#000\" stroke-width=\"1\">\n                    <rect width=\"24\" height=\"24\" stroke=\"none\"\/>\n                    <rect x=\"0.5\" y=\"0.5\" width=\"23\" height=\"23\" fill=\"none\"\/>\n                    <\/g>\n                    <path d=\"M0,4.535,4.047,0,8.094,4.535\" transform=\"translate(16 14) rotate(180)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1\"\/>\n                <\/g>\n            <\/svg>\n        <\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Nous recommandons un nettoyage \u00e0 sec sp\u00e9cialis\u00e9 pour pr\u00e9server la qualit\u00e9 des tissus et des finitions. Chaque v\u00eatement comprend un guide d'entretien d\u00e9taill\u00e9.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">Quelles options de paiement proposez-vous ?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--plus\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"23\" viewBox=\"0 0 24 24\">\n                <g data-name=\"Group 1077\" transform=\"translate(0.087 0.087)\">\n                    <g data-name=\"Rectangle 571\" transform=\"translate(-0.087 -0.087)\" fill=\"#fff\" stroke=\"#000\" stroke-width=\"1\">\n                        <rect width=\"24\" height=\"24\" stroke=\"none\"\/>\n                        <rect x=\"0.5\" y=\"0.5\" width=\"23\" height=\"23\" fill=\"none\"\/>\n                    <\/g>\n                    <path d=\"M0,4.535,4.047,0,8.094,4.535\" transform=\"translate(7.866 9.646)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1\"\/>\n                <\/g>\n            <\/svg>\n        <\/span>\n\t\t<span class=\"qodef-icon--minus\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"23\" viewBox=\"0 0 24 24\">\n             <g transform=\"translate(0.087 0.087)\">\n                 <g transform=\"translate(-0.087 -0.087)\" fill=\"#fff\" stroke=\"#000\" stroke-width=\"1\">\n                    <rect width=\"24\" height=\"24\" stroke=\"none\"\/>\n                    <rect x=\"0.5\" y=\"0.5\" width=\"23\" height=\"23\" fill=\"none\"\/>\n                    <\/g>\n                    <path d=\"M0,4.535,4.047,0,8.094,4.535\" transform=\"translate(16 14) rotate(180)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1\"\/>\n                <\/g>\n            <\/svg>\n        <\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Nous acceptons les cartes de cr\u00e9dit, de d\u00e9bit et les paiements s\u00e9curis\u00e9s via la plateforme de notre boutique en ligne.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">Quel est le d\u00e9lai de livraison ?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--plus\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"23\" viewBox=\"0 0 24 24\">\n                <g data-name=\"Group 1077\" transform=\"translate(0.087 0.087)\">\n                    <g data-name=\"Rectangle 571\" transform=\"translate(-0.087 -0.087)\" fill=\"#fff\" stroke=\"#000\" stroke-width=\"1\">\n                        <rect width=\"24\" height=\"24\" stroke=\"none\"\/>\n                        <rect x=\"0.5\" y=\"0.5\" width=\"23\" height=\"23\" fill=\"none\"\/>\n                    <\/g>\n                    <path d=\"M0,4.535,4.047,0,8.094,4.535\" transform=\"translate(7.866 9.646)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1\"\/>\n                <\/g>\n            <\/svg>\n        <\/span>\n\t\t<span class=\"qodef-icon--minus\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"23\" viewBox=\"0 0 24 24\">\n             <g transform=\"translate(0.087 0.087)\">\n                 <g transform=\"translate(-0.087 -0.087)\" fill=\"#fff\" stroke=\"#000\" stroke-width=\"1\">\n                    <rect width=\"24\" height=\"24\" stroke=\"none\"\/>\n                    <rect x=\"0.5\" y=\"0.5\" width=\"23\" height=\"23\" fill=\"none\"\/>\n                    <\/g>\n                    <path d=\"M0,4.535,4.047,0,8.094,4.535\" transform=\"translate(16 14) rotate(180)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1\"\/>\n                <\/g>\n            <\/svg>\n        <\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Le d\u00e9lai estim\u00e9 est de 7 \u00e0 15 jours ouvrables, selon le produit et la destination d'exp\u00e9dition.<\/p>\t<\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-tab-title\">Puis-je \u00e9changer ou retourner un produit ?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<span class=\"qodef-icon--plus\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"23\" viewBox=\"0 0 24 24\">\n                <g data-name=\"Group 1077\" transform=\"translate(0.087 0.087)\">\n                    <g data-name=\"Rectangle 571\" transform=\"translate(-0.087 -0.087)\" fill=\"#fff\" stroke=\"#000\" stroke-width=\"1\">\n                        <rect width=\"24\" height=\"24\" stroke=\"none\"\/>\n                        <rect x=\"0.5\" y=\"0.5\" width=\"23\" height=\"23\" fill=\"none\"\/>\n                    <\/g>\n                    <path d=\"M0,4.535,4.047,0,8.094,4.535\" transform=\"translate(7.866 9.646)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1\"\/>\n                <\/g>\n            <\/svg>\n        <\/span>\n\t\t<span class=\"qodef-icon--minus\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"23\" height=\"23\" viewBox=\"0 0 24 24\">\n             <g transform=\"translate(0.087 0.087)\">\n                 <g transform=\"translate(-0.087 -0.087)\" fill=\"#fff\" stroke=\"#000\" stroke-width=\"1\">\n                    <rect width=\"24\" height=\"24\" stroke=\"none\"\/>\n                    <rect x=\"0.5\" y=\"0.5\" width=\"23\" height=\"23\" fill=\"none\"\/>\n                    <\/g>\n                    <path d=\"M0,4.535,4.047,0,8.094,4.535\" transform=\"translate(16 14) rotate(180)\" fill=\"none\" stroke=\"#000\" stroke-width=\"1\"\/>\n                <\/g>\n            <\/svg>\n        <\/span>\n\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<p>Nous acceptons les retours d\u00e8s la r\u00e9ception de votre commande jusqu'\u00e0 <b>15 jours apr\u00e8s la livraison<\/b>. Pour garantir la qualit\u00e9 et l'exclusivit\u00e9 de nos v\u00eatements, nous nous r\u00e9servons le droit <b>de ne pas accepter les retours si l'article n'est pas en parfait \u00e9tat<\/b>. Les frais de retour sont \u00e0 la charge du client. Nous vous recommandons d'inspecter soigneusement votre manteau et de conserver l'emballage d'origine.<\/p>\t<\/div>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u00bfLas colecciones son limitadas? S\u00ed, todas nuestras colecciones son limitadas y exclusivas para mantener la originalidad y exclusividad de cada pieza. \u00bfD\u00f3nde se fabrican los abrigos? Todos nuestros abrigos se dise\u00f1an, patronan y confeccionan a mano en nuestro taller propio en Tarragona \u00bfPuedo comprar online? S\u00ed, ofrecemos venta online directa. Tambi\u00e9n puedes contactarnos para visitar [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-faq.php","meta":{"footnotes":""},"class_list":["post-6196","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/talisne.com\/fr\/wp-json\/wp\/v2\/pages\/6196","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/talisne.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/talisne.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/talisne.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/talisne.com\/fr\/wp-json\/wp\/v2\/comments?post=6196"}],"version-history":[{"count":4,"href":"https:\/\/talisne.com\/fr\/wp-json\/wp\/v2\/pages\/6196\/revisions"}],"predecessor-version":[{"id":6676,"href":"https:\/\/talisne.com\/fr\/wp-json\/wp\/v2\/pages\/6196\/revisions\/6676"}],"wp:attachment":[{"href":"https:\/\/talisne.com\/fr\/wp-json\/wp\/v2\/media?parent=6196"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}